Terms of Service

Last Updated: January 3, 2026

1. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Odoflair provides professional Odoo development services, including but not limited to:

• Odoo Implementation: Complete setup, configuration, and deployment of Odoo ERP systems
• Custom Development: Tailored modifications, custom fields, views, and workflow automation
• Module Development: Creation of custom Odoo modules to meet specific business requirements
• Integrations: Connecting Odoo with third-party systems, e-commerce platforms, and APIs
• Migration Services: Upgrading Odoo versions and migrating data from legacy systems
• Support & Maintenance: Ongoing technical support and system maintenance

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your business requirements
• Grant necessary access to your Odoo instance and related systems
• Respond to requests for information and feedback in a timely manner
• Designate a primary point of contact for project communication
• Maintain backups of your data independently
• Test deliverables in a staging environment before production deployment
• Comply with Odoo's licensing terms and all applicable laws

4. Engagement Process

All projects begin with a discovery phase where we assess your requirements. Following this, we provide a detailed proposal including scope, timeline, and investment. Work commences upon acceptance of the proposal and receipt of any required deposit. Changes to the agreed scope may result in timeline and cost adjustments.

5. Payment Terms

Unless otherwise agreed in writing:

• Payment terms will be specified in your project proposal or service agreement
• Invoices are due within 15 days of issuance unless otherwise stated
• Late payments may incur interest charges and suspension of services
• All fees are exclusive of applicable taxes
• Refunds are handled on a case-by-case basis as outlined in your agreement

6. Intellectual Property Rights

Custom Development: Upon full payment, you own all custom code developed specifically for your project, including source code and documentation. We retain the right to use general methodologies, techniques, and non-client-specific code in future projects.

Pre-existing Materials: We retain ownership of any pre-existing code, frameworks, or tools used in your project. You receive a license to use these materials as part of your Odoo implementation.

Odoo Framework: Odoo is open-source software licensed under LGPL v3. All custom modules must comply with Odoo's licensing terms.

7. Warranties and Limitations

We warrant that our services will be performed in a professional and workmanlike manner. However, we do not guarantee that our services will be error-free or uninterrupted. We are not responsible for issues arising from:

• Third-party software, services, or infrastructure
• Modifications made by parties other than Odoflair
• Failure to follow our recommendations or best practices
• Force majeure events beyond our reasonable control

8. Limitation of Liability

To the maximum extent permitted by law, Odoflair's total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as necessary to provide our services or as required by law. We are willing to sign mutual non-disclosure agreements (NDAs) upon request.

10. Support and Maintenance

Post-implementation support is included for the period specified in your service agreement (typically 30-90 days). This covers bug fixes and issues directly related to our work. Extended support, new feature requests, and general Odoo questions may be subject to additional fees.

11. Termination

Either party may terminate an engagement with written notice. Upon termination, you are responsible for payment of all work completed to date. We will provide you with all deliverables completed up to the termination date. Termination does not affect any obligations that by their nature should survive, including confidentiality and payment obligations.

12. Dispute Resolution

In the event of any dispute arising from these terms or our services, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the jurisdiction specified in your service agreement.

13. Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Odoflair is registered, without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us: